| Bewertung/Meinung - Zufriedenheit |
|
| Bewertung: |  0 von 10 |
| Kommentar: | no responses to fax or email support requests, contact by mobile phone wo later responses
other support request mails got answers after 2 or 3 weeks |
|
| Bewertung/Meinung - Bereitsstellung |
|
| Bewertung: |  6 von 10 |
| Kommentar: | Kein Kommentar eingegeben. |
|
| Bewertung/Meinung - Server und Anbindung |
|
| Bewertung: |  10 von 10 |
| Kommentar: | as long as it did work, as Telecity Frankfurt is a good location, but some downtimes |
|
| Bewertung/Meinung - Support und Service |
|
| Bewertung: | 0 von 10 |
| Kommentar: | in fact nothing that was worth to name as "support" |
|
| Bewertung/Meinung - Ausfallsicherheit |
|
| Bewertung: | 0 von 10 |
| Kommentar: | downtimes, HDD crash, activities of support did need several fax and phone calls |
|
| Bewertung/Meinung - Preis und Leistung |
|
| Bewertung: |  4 von 10 |
| Kommentar: | offered price was lower than billed price, complains without concrete response |
|
| Zusammenfassende Meinung |
|
since 15. Feb 2006 no longer access to server and IPs wo any notification.
Result: had been excellent location Telecity but inacceptable bad support and service, and we had to replace the server to another DC wo backups within hrs. |
